FAQ - Freight Owners

The following are some commonly asked freight owner queries.

For any other queries, please email us on info@netlogixaustralia.com.au
or call us on +61 (0)2 8332 6133.

I have existing transport contractual arrangements I am happy with – though I haven’t tested the market for some time. What can Netlogix offer me?

We can discuss your existing arrangements with you on a confidential and no obligation basis. Often we are able to identify further optimisation opportunities with no or minimal adjustment to existing contractual arrangements. By applying collaborative principles in conjunction with the freight owner and existing carrier base, it is likely more value can be extracted for all parties. Contact our General Manager to discuss further.

I have existing transport contractual arrangements I am happy with – and these have recently been renewed via market tender. Is there anything Netlogix can offer me?

Call or email our General Manager to discuss further.

I often struggle to get my product delivered to remote rural regions. Can Netlogix help me?

Very likely yes! Call or email our General Manager to discuss further.

If you don’t actually own any trucks why would I come to you for a transport solution, rather than go directly to a trucking company?

The fact that we are a non-asset owning company, we have the access to carriers and ability to find the best solution for you. Also, by applying collaborative principles in conjunction with the freight owner and existing carrier base, it is likely that we can offer a range of solutions that a single carrier cannot. Call or email our General Manager to discuss further.

Our company has an established induction programme. How does this work under the Netlogix safety and compliance regime?

Carriers will have to abide by the Netlogix safety and compliance regime as a minimum. They will also be required to complete any relevant customer site inductions. If a conflict exists between the two, the customer site policy will take priority. Call or email our General Manager to discuss further.

I have no existing relationship with Netlogix. Can I use my existing EDI mechanism to communicate with Netlogix?

Our established EDI interfaces use industry standard protocols and we can integrate with most ERP/TMS systems through EDI. Call or email our General Manager to discuss further.

I am looking for an end-to-end solution to get goods from my factory to the retail customer. Can you help me?

Netlogix specialises in this type of business. Not only can we transport the goods to your customer, but if needed we can arrange storage, packing, unpacking, liaison with your customer for optimal delivery windows, and the handling of any product return where relevant. Call or email our General Manager to discuss further.

I am looking for an end-to-end export and import solution to get my goods from my factory to my offshore buyer and import raw materials from offshore supplier to my factory. Can you help me?

Yes, we can certainly help you with logistics solutions such as this. We can make bookings with shipping carriers worldwide and arrange container picking and packing, transport to the port, customs clearance and shipping documentation – both here in Australia and in the destination country. Plus if needed we can organise door delivery at the other end. Call or email our General Manager to discuss further.